Great letter to find in the mail

This past week Dave and I had the privileg of opening this fantastic letter.  It was from a client who we sold their home in August.  The process was not a slam dunk ( just like most of real estate in today's market.)  We managed to keep on top of things,  navigate through different issues and complete an early close.  At the end of the day we had a thrilled seller.

What I really loved about this letter was the time that they took to say something nice about us.  How often do we do this?  When was the last time you wrote about someone getting it write in business?  It is not in human nature to talk about the great or even good things in life, but when people do, it is fantastic!